What Our Customers Say...

I cannot recommend Lorraine and her team highly enough. She has been amazing helping with so many questions that we had. I'm always recommending her on social media and wouldn't use any else. Amazing! - Mr & Mrs H

I've used FM twice now and both times they've been amazing. Always available to talk and always help the best they can! - Mr G

The staff at Fidelity were very helpful and when matters were urgent they dealt with them quickly. - Mr S

This is the second time we have used Fidelity Mortgages, and I will not be hesitant to use them again in future. The team were so helpful and took all the stress out of a process that I am completely out of depth dealing with. Fantastic service once again. - Mr G & Miss C

Thank you so much for all your efforts, patience, and support during the process, it was invaluable to us and we felt like we had such consistent support & advice. We wish you all the very best and won't hesitate to recommend your services to others. - Mr D & Miss C

We are so thankful to have been introduced to Fidelity Mortgages by a friend. Lorri and the team were so helpful from start to finish. Lorri was always on hand to help; no question was too big or too small and she would even help us at short notice when we needed an answer quickly. Having someone on hand to help really made the process of buying a home feel less stressful! We would recommend Lorri and the team to anyone! - Miss S & Mr K

Fantastic communication (as always). Friendly and very patient. We recommend Fidelity Mortgages to anyone looking for such a service. Thanks all :) - Miss R & Mr E

I always get a quick response/reply when I email. Staff are very helpful, going beyond to help and support me with my mortgage issues. - Ms C

Fidelity Mortgages are a very professional team. Quick to respond to email and telephone calls in a friendly and helpful manner. Regularly updating us on our house purchase. Highly recommend Fidelity Mortgages. - Ms W & Mr J

The service was fantastic. We cannot thank Lorraine & the team enough for helping us through the process & for providing support in overcoming some challenges along the way. We would highly recommend Fidelity Mortgages to others. - Mr S & Miss U

Everyone at Fidelity are excellent & well aware of the current market and the products. Since I am with Fidelity (Lorraine) I am totally stress free as for sure my matters are in professional hands. - Mr B

The team were amazing, the support was unreal responses were very prompt, felt like you could ask anything so friendly, made the whole thing feel very straight forward. - Mr S & Miss J

Very pleased with the support received throughout. Everyone is very knowledgeable and always patient and helpful. - Mr K & Mrs B

Lorraine and the team have been absolutely amazing! We could not fault them at all. They always kept us up to date and were very friendly & professional. - Mr & Mrs L

Fidelity Mortgages gave us an outstanding service. All team members were superb and gave great care, communication and guidance. Thank you! - Miss W & Mr C

The Fidelity team were amazing. The whole process was flawless and the communication from the team was incredible. I would use this company again without a doubt. - Mr & Mrs T

The interaction with the individual team members was great. Felt in safe hands throughout the whole journey with the support and guidance received - Thank you - Dr K

Everyone was so friendly and welcoming no question was too stupid to ask especially as a first time buyer everything can be so overwhelming. The response time was so fast and every single person I have dealt with has gone above and beyond. I cannot thank you all enough and will definitely recommend you guys to everyone! - Miss B & Mr C

From the very start Lorraine and the team were extremely helpful and knowledgeable. The responses were always very fast and contained all the required details. I am very pleased with the service & also very grateful. - Mrs L

The team were all very knowledgeable and approachable. I was explained all the details and all questions were answered. The service exceeded my expectations and made the experience stress-free and pleasurable. - Ms S-C

Lorraine and her team were very friendly and considerate throughout the process. Everyone has been so helpful and have gone above and beyond expectations to get us in our new home. - Mr A & Miss H

The service we received was excellent. We were informed of each step in a timely manner & advised of all options. Staff are extremely knowledgeable and made the whole process stress-free. - Ms M & Mr T

Lorraine and Liz were amazing from start to finish. Always helpful, efficient and went above and beyond to help. Would 100% recommend Fidelity Mortgages to anyone, outstanding service. - Ms D

Everyone has been amazing from start to finish. All of our questions were answered promptly & explained thoroughly. We are very happy we chose you and would definitely recommend you to others! Thank You. - Miss P & Mr R

Found everyone really helpful and kept me informed of everything that was going on. - Mrs G

A great service as usual. We will never go anywhere else. Everyone is so helpful and accommodating, takes the complication and hassle out of the process. Thank you. - Mr & Mrs R

Lorraine and her team provide an excellent service from start to finish, they are always helpful and friendly and nothing is too much trouble. I would highly recommend Fidelity Mortgages. - Mr & Mrs C

Can't thank you enough for your quick response and finding us a great deal, along with your aftercare service. Great friendly, efficient company. Highly recommend. - Miss C & Mr F

I cannot speak highly enough …. All of the staff and Lorraine have been exceptional, couldn't of done enough for us. Would recommend Fidelity Mortgages to anyone and would use again. - Ms S

Lorraine was amazing and went out of her way to help with extra assistance that wasn't part of her role. Would recommend to everyone. Becky was also very helpful with our insurances. - Mr & Mrs B

I cannot fault the service we received. We were kept informed all the way and responded quickly to any questions we had. - Miss A & Mr G

Everyone we spoke to in the team were extremely knowledgeable, friendly and keen to help. Thank you to each of you. - Miss R & Mr E

Lorraine and the team were brilliant. It was a difficult time, but was helped because of the support I was given with setting up the mortgage. Would recommend & definitely use the service again. - Miss D

All the team was so kind & helpful, nothing was too much trouble and answered all our questions. The best thing was how honest and understanding Lorraine was and helped get the best mortgage for us. Thank you - Miss P & Mr S

We feel that the service we received was of an excellent standard. Nothing was too much trouble and you made us feel very comfortable from start to end. We will be recommending you! - Mr H & Miss L

My remortgage was tricky due to lots of cirumstances and changes. The advisors worked tirelessly around these from the start until completion to find products that fit my needs. Communication was regular but not overwhelming and I felt as though I as the client mattered not just resolving an issue. The advisors took the time to know me and my needs and I can honestly find no fault with the way I was dealt with. I would have no hesitation in recommending this service. - Ms L

Lorraine has been so helpful, supportive and very easy to work with. Her and her team are good at keeping things simple and getting the job done. - Mrs M & Mrs K

Lorraine and the team were extemely helpful, proffessional and efficent. Lorraine enabled us to get a help to buy equity loan mortgage with a very low interest rate. The team have been outstanding and I would highly recommend. - Miss R & Mr H

Lorraine and her team provide a friendly reliable service. I would highly recommend Fidelity Mortgages to assist with all aspects of mortgages, nothing is too much trouble and they are always happy to help! - Mr & Mrs C

You have exceeded our expectations and have been amazing throughout the whole process. I will continue to recommend you to other people. - Mr C & Miss B

Excellent service as always. Honest, reliable and trustworthy staff. Lorraine and her experienced team are true professionals. - Mrs V M

Brilliant, helpful and friendly service. Very pleased we made the decision to use Fidelity, took the pain out of it completely. More than happy! - Mr & Mrs R

I was very impressed with Lorraine and her team. I was kept well informed throughout the process and felt that I was in safe hands. They made a complicated process very simple for me and took the stress from the process. I will certainly use again! - Mr G & Miss C

Lorraine, Jackie and Liz have all gone over and above to help us. Always responding to us immediately. Faultless! - Mr & Mrs T

Lorri was great - super efficient and is always on hand for any queries needed. Great service! - Miss W

Lorraine was very helpful and professional in sorting out our mortgage, she made it an easy and stress free process! - Mr & Mrs M

All was completed in a very fast and efficient way with very little worry from our end.  We couldn't have asked for an easier process in buying our first home. - Mr & Mrs S 

Quick friendly responses. Excellent services all round. Highly recommend Fidelity Mortgages to anyone asking for advice. - Ms C

Brilliant service provided by Lorraine & Jackie. Made our lives in buying our first house together so stress free. All the details were fully explained to us so we could understand and made our lives so easy. - Mr S & Miss H

Wouldn't go to anyone else and will be recommending your services to friends! Thank you. - Mr & Mrs N

Lorraine was an amazing mortgage advisor, nothing was too much for her. Very helpful, always reachable when needed no matter how silly the query. - Mr B & Miss J

Fidelity Mortgages were able to offer me a range of products enabling me to select the perfect mortgage for my requirements. The service was quick and efficient with a genuine friendly team. I would definitly recommend Fidelity Mortgages to friends & family. - Mr & Mrs C